CSGOLuck is run by Shinez and Paul Fitchford, through GG Technologies Limited.

We score CSGOLuck 6.3/10 in a provisional desk review. Players rate it 3.9/5 on Trustpilot from 669 reviews.

What is CSGOLuck's house edge?

CSGOLuck's cases keep 10.1% on average across the 304 cases we measured in October 2026, ranging from 6.5% to 13.6%. Most case sites keep about 10%. Other games: Plinko 6%.

CSGOLuck Review

Item: CSGOLuck
Rating: 6.3
Author: Matt (MattCS)

Decent and readable with real people behind it, but strict payment checks before you can cash out and bans after big wins.

6.3

Betrefs score out of 10

By MattCS, updated September 2026
Provisional desk review

Website: csgoluck.com
Founded: 2021
Operator: GG Technologies Limited
License: Not stated
Provably fair: Not confirmed
KYC: Only for certain features
Instant withdrawals: Not confirmed
House edge: from 6%
Visits, August: 487.2K (-24%)
Trustpilot: 3.9 / 5, 669 reviews

Overview House edge Traffic Players Full review FAQ

Overview

Provisional desk review: we haven't tested CSGOLuck with real money yet, so its score is capped at 8.5. How we review

House gamesSlotsSports & esportsCase openingCase battlesCrashRouletteJackpot & coinflipMinesCoinflipPlinkoTowersSkin depositsSkin withdrawalsCryptoCard depositsFree casesRakeback

What we like

+Rakeback and free daily cases
+Battles, crash, roulette, mines, slots and esports betting
+A public CEO and support staff players name and thank

Watch out for

−Players say withdrawals need payment-method verification, even for skins
−A big winner says he was logged out and locked behind new 2FA instead of being paid
−Traffic halved since March
−No published edges

Games

Case BattlesCase OpeningCrashRouletteCoinflipSlotsMinesEsportsPlinkoTowers

Deposit with

CS2 skinsCryptoCardGift cards

Withdraw with

CS2 skinsCrypto

Trust & reputation5.5

Payments & payouts5.5

Fairness5.5

Games8.0

Bonuses & value7.0

Design & UX7.0

House edge

How do we calculate house edge?

Game	Edge	Notes
Cases	10.1% average	Measured October 2026 across .
Plinko	6%	Worked out from the payouts on CSGOLuck's default 16-row board (94% back). Source

What CSGOLuck gives back

Free and level cases: Free daily reward cases by level, with more unlocked at each milestone. Reaching the daily minimum purchase makes you 'Supercharged' for an hour (once every 12 hours): Supercharged daily cases and double XP.
Other: Bonus rain, and Crash and Wheel bonus pots of 0.6% of each round's play, shared by bet size when Crash busts at 13.13x or Wheel hits 3 greens in a row.
Not stated: No rakeback mentioned. The rewards pages need a login.

From CSGOLuck's own pages: CSGOLuck: FAQ, CSGOLuck: Terms and Conditions

The share of every bet the site keeps on average. Lower is better for you.

How popular is CSGOLuck?

Visits in August: 487,210
vs. month before: ▼ 23.6%
Among cs2 sites: #20 of 23

Visits per day: ~15.7K
Pages per visit: 9.5
Time on site: 9:06
On mobile: 49%

Where visitors come from

Sweden16.0%
United States14.3%
Belgium4.9%

Estimated visits per month from Semrush, all devices. Third-party estimates, not the site's own numbers.

What players say

3.9/ 5 on Trustpilot

669 reviews

Read all on Trustpilot

★★★★★
Chat support is amazing and fast love…
“Chat support is amazing and fast love the site”
Trustpilot · Sep 25, 2026
★★★★★
scam site..
“scam site... I created a battle of 7 euros i got 2 excpensive skins ( starlight protector and an angry mob) and on the battle they showed up just a measly few bucks after going on the withdraw page, and looking up the skins they were worth WAY WAY more both combined about 200euros after contacting…”
Trustpilot · Sep 19, 2026
★★★★★
Damon and ruby the best supports what i…
“Damon and ruby the best supports what i ever had, thanks for them and give them bonus”
Trustpilot · Sep 24, 2026

Gambling sites often reward players for reviews, and people who lost review more than people who won. Trustpilot is one input to our trust score, not the verdict.

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CSGOLuck in 2026

CSGOLuck launched in 2021 and is run by GG Technologies Limited, with an owner known as Shinez and a public CEO, Paul Fitchford. Case battles, case opening, crash, roulette, coinflip, slots, mines, plinko, towers and esports betting. About 490,000 visits in August, down from 920,000 in March, with Sweden and the US on top.

The bonus

No Betrefs code. Rakeback and free daily cases, recently "supercharged" according to the homepage.

Games

A solid all-round set. No published edges.

Payments and cashing out

Deposit skins, crypto, card or gift cards; withdraw skins or crypto. Several players say they can't withdraw at all, even skins, until they verify their payment method, and one says support asked for "all of your banking details and bank statement" and then stalled for days.

Design and UX: 7/10

Clean and simple: a slim top nav (Games, Cases, Rewards), one banner, then a tile grid for every mode (Case Battles, Case Opening, Market, Mines, Supercharge Cases, Fairness, Daily Cases, Crash). Easy to find your way. The art is decent rather than special.

Trust

3.9 on Trustpilot from about 670 reviews, and support staff (Damon, Ruby, Kim) are thanked by name again and again. But the 1-stars are serious: a player who hit big, waited 24 hours, then found himself logged out with 2FA added to his account; another who failed ID verification and was banned on the spot. When the good reviews are about support and the bad ones are about withdrawals, the withdrawals are what matter.

Verdict

CSGOLuck is a decent, readable site with real people behind it. Expect strict payment checks before you can cash out, and withdraw small and often.

Who runs CSGOLuck?

Owner: Shinez
CEO: Paul Fitchford; LinkedIn
Operating company: GG Technologies Limited

CSGOLuck has been running since 2017. Its official Steam group lists Shinez as owner, and Paul Fitchford runs the business as CEO.

Sources: CSGOLuck website (footer) · CSGOLUCK.COM official Steam group · Paul Fitchford on CSGOLuck, LinkedIn

CSGOLuck FAQ

Who owns CSGOLuck?: CSGOLuck is run by Shinez and Paul Fitchford, through GG Technologies Limited.
Is CSGOLuck legit?: We score CSGOLuck 6.3/10 in a provisional desk review. Players rate it 3.9/5 on Trustpilot from 669 reviews.
What is CSGOLuck's house edge?: CSGOLuck's cases keep 10.1% on average across the 304 cases we measured in October 2026, ranging from 6.5% to 13.6%. Most case sites keep about 10%. Other games: Plinko 6%.
Does CSGOLuck require KYC?: Only for certain features.
How popular is CSGOLuck?: About 487.2K visits in August 2026, according to Semrush estimates.